COVID-19 Business Resources

As communities throughout the nation work to mitigate impacts of COVID-19, local businesses face uncertainty in the wake of preventative measures intended to slow the spread of the virus.

The City of Pullman is committed to providing support our local business community. This page is intended to assist business owners and employees in identifying resources that may be helpful in the days or months ahead.

Three Things Pullman Businesses Can Do Right Now

1. Protect People
Governor Inslee has asked all businesses to ensure adequate cleaning of stores, and to designate an employee or officer to implement a social distancing plan for their business.

The ICSC recommends upgraded cleaning and hygiene practices. Key components of these practices include the disinfecting of areas susceptible to the spread of viral germs, including children's play areas, public restrooms, door handles, handrails, tables, etc., as well as scheduled daily cleaning of remaining spaces.

Businesses should install and maintain dispensers for alcohol-based hand sanitizer in locations where the spread of germs is likely, and where normal soap and water hand washing stations are unavailable. 

It is important that businesses establish and maintain open lines of communication with local health departments, and continue to follow local health directives.

Educate people about COVID-19 precautions and recommendations by displaying CDC public service announcements at entrances and throughout the property. Property owners should distribute these communications to tenants.

Consider establishing work cohorts, teams that work the same hours together, to enable resiliency

Encourage employees to stay home when they are sick

Provide employees with the appropriate resources to help protect themselves and their families.

Washington Employment Security Division
March 19 WA Retail Services Webinar 

Proclamation Violations 
2. Adjust and Communicate
In order to maintain sales, businesses should consider updating product and service options to accommodate online ordering, take-out, and delivery.

Provide current information for consumers by maintaining Google pages, social media accounts, and websites to reflect accurate information about product and service availability. lists the status, services and options for businesses. You can add your updated information.  

The Chamber of Commerce's COVID-19 page is hosting updated Pullman restaurant delivery & take-out options as well as retail and other business updates. You can update information there too.

3. Access Local Resources
The Small Business Administration has announced $7 billion in disaster loan assistance, which offers low-interest loans to assist small businesses. Whitman County businesses may apply for up to $2 million to pay fixed debts, payroll, accounts payable, and other obligations. 

The following local contacts are glad to assist with SBA loan applications:

Aziz Makhani, Certified Business Advisor
Washington SBDC
(509) 335-8081

Marie Dymkoski, Director
Pullman Chamber of Commerce
(509) 334-3565

Jennifer Hackman,  Economic Development Manager
City of Pullman
(509) 338-3168

WaFd bank is offering a Coronavirus Business Line of Credit, a five-year line of credit with 90 days interest-free, for businesses impacted by COVID-19. 

Be sure to also check out Governor Inslee's Resource List for Businesses & Workers.

Pullman Marketing Webinars: Taking Your Business Online 

SBA Backed Loans

There are three types of SBA-backed loans. Borrowers can apply for both an SBA Economic Injury Disaster Loan (EIDL) and the Paycheck Protection Program loan. However, PPP loan funds and the EIDL cannot be used for the same purpose. The Paycheck Protection Program loan must be used for payroll (minimum of 75% of the funds received) for it to be eligible for a forgivable loan and the remaining is used for different purposes. Borrowers who accept both loan funds should document the uses of the funds appropriately.
Paycheck Protection Program
Cap: 250% of an employer’s average monthly payroll (wages, tips, FML, health benefits, retirement, state and local taxes), capped at $10 million. Turnaround Time: ~2 weeks / Loan Forgiveness: Payroll for 8 weeks (including paid sick, medical or family leave and group health benefits), rent, mortgage interest, utilities between February 15, 2020 and June 30, 2020 can be forgiven. The amount of forgiveness can be reduced by any change in staffing or payroll expenses. Amounts forgiven shall be excluded from taxable income. 
Click here for more FAQ info. 

PPP Borrower Information Fact Sheet.pdf
Borrower Paycheck Protection Program Application.pdf

Here is a list of local banks we know are facilitating these loans: 
a.   Washington Trust: Dyfed Avalon (509) 288-2195 
b.   Banner Bank: Zach Balmer, (208) 743-2537  or anyone at Pullman or Moscow branch
c.   Zions Bank: Alex Navarro (208) 883-2720 
c.   US Bank PPP Contact: Taylor Howell (208) 882-4670 

SBA Economic Injury Disaster Loan (EIDL)
Cap: $2 million / Turnaround time: ~6 weeks to 3 months, however, advance cash grants of $10,000 are available within 3 days if requested. Forgiveness: $10,000 of any cash grant if used to maintain payroll and monthly expenses. Interest: 3.75% for small businesses; 2.75% for non-profits.
Apply here, directly with the SBA, for an EIDL
SBA Express Loan
Cap: $1 million / Turnaround Time: ~36 hours/ Loan Forgiveness: None / Interest: 4.5–6.5% over the prime rate / Deferment of Payment: Up to six months / Covered Loan Period: February 15, 2020 – June 30, 2020. 

Here is a list of local banks we know are facilitating these loans: 
a.   Washington Trust: Dyfed Avalon (509) 288-2195 
b.   Banner Bank: Zach Balmer, (208) 743-2537  or anyone at Pullman or Moscow branch
c.   Zions Bank: Alex Navarro (208) 883-2720 
c.   US Bank PPP Contact: Taylor Howell (208) 882-4670 


SEWEDA has a very limited fund to provide grants to businesses in Whitman County. To apply, email Dawn Smith at 
Verizon and LISC
Verizon and LISC have partnered to roll out a Small Business Recovery Fund with a second round of funding expected mid-April. Find out more here Verizon and LISC Small Business Recovery Fund 
GoFundMe has created Small Business Relief Initiative: Small Business Relief Initiative and Fund FAQs
Facebook has created a Small Business Grants program: Small Business Grants Program page
Google has created a Small Business Grant, largely based on free advertising credits: COVID-19 Ad credits for Google Ads Small and Medium-sized Businesses