Neill Public Library is open for limited public access with modified services and entry requirements for in-person visits.
In-person appointments and contactless curbside service are available.
If you are picking up holds, please use curbside service: 11:30am - 5:30pm Monday - Friday.
In-person appointments
Patrons may browse, borrow and use limited computer services during 30-minute library appointments. The library is closed for cleaning between appointments.
Safety
In accordance with Washington’s Safe Start requirements, patrons must wear a mask at all times and maintain six feet of physical distance from others while in the building. Masks are available for those in need. Curbside service is available for patrons unable to wear a mask.
Building occupancy will initially be limited at 10% capacity, or 26 patrons at one time. We will evaluate and adjust this metric on a consistent basis. Return items using the outdoor book drops before entering the building. Returns will not be accepted inside the building.
In the interest of public health, children’s toys, lounge furniture, task tables, and the courtesy phone have been removed. The drinking fountain and restrooms are closed.
Scheduling a Visit
30-minute appointments
Monday - Friday:
10 am for COVID-19 vulnerable populations,
3 - 6pm for the general public
Call 509-334-3595 to book your reservation. Reservations are made up to 2 service days in advance; one appointment per day.
Enter through the library’s north entrance and exit through the south door on to Olsen street. Any person requesting an access accommodation is encouraged to notify staff when making an appointment.
Contactless curbside service
Monday - Friday: 11:30am - 5:30pm
Allow 24 - 48 hours for items to be prepared.
- Place holds on items in our online catalog.
- Watch for an email alert to let you know your items are ready.
- Park in a marked stall by the north entrance near the outdoor patio and call 509-334-3595.
- Open your trunk, tailgate or bicycle bag in advance so we can deposit your items without making contact.
- Don't have a cell phone or traveling on foot? Call us from home and we'll schedule a time to meet you on the patio.
Important notes
- Return your items in the book drops at the North and South entrances of the library. Staff delivering curbside cannot take returns from you directly.
- If your vehicle does not have a way for staff to safely place items inside while maintaining a 6-foot distance, staff will place your bagged items on the hood of your vehicle for you.
- Try our digital services: e-books and e-audiobooks, research databases and streaming movies.
Health and safety is our priority.
We are closely following the recommendations of local and state public health experts in collaboration with the City of Pullman and have implemented protocols to help you enjoy library service with confidence.
- Employees are pre-screened for signs/symptoms of COVID-19 prior to starting work.
- Employees follow all social distancing, hygiene, sanitation and safety requirements which include the requirement to wear masks, follow proper glove use, and wash hands frequently for at least 20 seconds.
- The facility is cleaned and sanitized with a particular emphasis on commonly touched surfaces.
- Returned library items are quarantined according to state guidelines before being cleaned and checked in.