Neill Public Library will not reopen for in-facility service yet.
Given the increase in positive cases in our community, it is premature to reopen Pullman's library. Therefore, until Governor Inslee’s office issues formal reopening guidelines and local conditions significantly improve staff will continue to happily serve you from the curbside. We're in this together so let's make choices which generate the progress we want. I look forward to working with you to build a healthier community.
- Joanna Bailey, Library Director
Your health and safety is our top priority.
- We are closely following the recommendations of local and state public health experts in collaboration with the City of Pullman and have implemented new protocols to help you enjoy library service with confidence.
- Employees are pre-screened for signs/symptoms of COVID-19 prior to starting work.
- Employees follow all social distancing, hygiene, sanitation and safety requirements which include the requirement to wear masks, follow proper glove use, and wash hands frequently for at least 20 seconds.
- The facility is cleaned and sanitized with a particular emphasis on commonly touched surfaces.
- Returned library items are quarantined for a minimum of 96 hours before processing.
- Curbside delivery is a contactless service.
- We encourage patrons to wear facial coverings when picking up their curbside items.
Borrow with Curbside Pickup!
Pick up your items on Monday through from 1:00pm - 6:00pm.
Allow 24 -48 hours for your items to be prepared.
- Place holds on items in our online catalog.
- Watch for notification via email when your items are ready to pick up.
- Park in one of the marked stalls by the north entrance near the outdoor patio.
- Call us at 509-334-3595 and we will bring your items to your vehicle.
- Please open your trunk, tailgate or bicycle bag in advance so we can deposit your items without making contact.
- Don't have a cell phone, or you're on foot? Give us a call from home and we will schedule a time to meet you in the patio with your items.
Important notes:
Please continue to return your materials in the book drops located at the North and South entrances of the library. Staff delivering materials curbside will not be accepting returns.
If your vehicle does not have a way for staff to safely place the materials inside while maintaining a 6-foot distance, then staff will place your bagged library materials on the curb next to your vehicle for you to retrieve or have you retrieve them directly from the wagon.
Need help placing holds online or finding your next read, listen, or watch?
To place holds in our online catalog, you'll need your 14 digit library card number and PIN. Your PIN is usually the last four digits of the phone number you provided when you signed up for your library card.
If you need additional assistance call us - 509-334-3595! We're happy to help.
Try our digital services: e-books and e-audiobooks, research databases and streaming movies.