Using Your Library

Library How-To

COVID-19 Updates

The building is closed to the public.

Library Cards: Patrons may register for library cards by calling (509)334-3595.

Borrow materials with curbside pickup! Place holds through the catalog or by speaking with a staff member.

Return materials in the book drops located at the North and South entrances of the library. Returned materials are quarantined for 4 days and may remain on your account for up to 10 days.

Overdue fines are not being charged at this time; however, lost charges will be applied to items that are long overdue. Lost fees will be waived if items are returned in good condition and within 30 days of initial billing.

Computer use, printing, and scanning at the library are unavailable at this time.

Get a Library Card

Library cards are free and available to everyone.

Adults need to show a photo ID and proof of current address for a full card. Adults without proof of address may register for a temporary card.

Youth can have their own card, with help from a parent or guardian. Guardians must provide legal proof of guardianship.

Borrow Books and More

Search our catalog to discover new finds!  For eBooks and eAudiobooks, visit the Washington Anytime Library.

Can't find what you're looking for in our catalog? Use our Suggest a Title form and we'll look into purchasing or borrowing a copy for you from another library! Items owned by other libraries have different loan periods.  

Borrowing 
If you can carry it, you can borrow it.  Fill a backpack or suitcase!

Special Collections

  • New Entertainment DVDs - 6 per card
  • Book Club Kits, L.O.C.K.E.R. Boxes, and LEGO boxes - 2 per card
  • Ozobot kits - 1 per card

Loan Periods

  • DVDs and magazines - 1 week
  • Everything else - 3 weeks
  • Items can be renewed twice unless requested by another patron. 

Returns
Life happens, so we give you a one-day grace period on all due dates.

  • Overdue fines are 25 cents per day per item, to a maximum of $6 per checkout.
  • Lost or damaged items are charged at replacement cost, plus a $5 processing fee.
  • Borrowing privileges are temporarily suspended when $10+ is owed.  Accounts with a balance of $50+ are assigned to a collection agency. 
Compute, Print, Scan, Etc.

Computer Workstations
Use your library card or request an adult visitor guest pass.  Workstations offer internet access, Microsoft Office applications, and black and white printing. 

Wi-Fi
The Library’s wireless network is NPL- no library card or password needed. Happy browsing!

Printing
Choose from one of these convenient options:

Prints are black and white, single-sided.  The first 3 pages are free; additional pages are 25 cents each.

Photocopying
Black and white, double-sided photocopying is available for 10 cents per side.

Scanning & Faxing
Scan to email, USB, Dropbox, Google Drive and print at the library.  Faxing is free from the scanning station.

Reserve a Meeting Room

The Edith G. Hecht Meeting Room (occupancy 60) and the Leonard & Edna Young Conference Room (occupancy 10) are available for community use. 

Please call (509) 338-3254 for more details and review the Meeting Room Policy prior to making a reservation.

  

Library Policies

The Neill Public Library Board of Trustees has established the following policies to provide a safe and welcoming service environment for all.  The Board supports the library in its commitment to intellectual freedom and freedom of access to information for all patrons regardless of age, sex (including sexual orientation and gender identity), race, color, religion, creed, marital status, familial status, national origin, honorably discharged veteran or military status, the presence of any sensory, mental or physical disability, or the use of a service animal by a person with disabilities, or any other protected class under federal law.

Collection Development
Neill Public Library is committed to helping the community explore, discover and connect with the world around you. We strive to foster a love of literacy and lifelong learning in all we serve. Collection development is the ongoing process of locating materials for purchase or licensing and making the decision, first, on their inclusion, and second, on their retention. 

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View Palouse Heritage Policy
Display and Exhibit Policy

The Neill Public Library welcomes public use of its display and exhibit areas to further its mission of providing access to a wide variety of stories, ideas, and an open exchange of information. The Library displays and exhibits are designed to showcase community projects by individuals or groups whose purpose is to provide educational, civic, charitable, or cultural information of public interest.

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Disposal of Materials

The Library Board authorizes the disposal of withdrawn collection materials through the direction of the Library Director. Materials will be disposed of in compliance with the following policy.

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First Amendment Statements

Because access equals opportunity.  [American Library Association]

Freedom to Read Statement

Freedom to View Statement

Library Bill of Rights

Inactive Patron Accounts
Neill Public Library will purge patron accounts that have shown no activity for 6 years. This will be accomplished at least on an annual basis.

Adopted December 6, 1990
Revised April 22, 1998, Revised September 11, 2019
Internet Use

The Internet enables the library to provide free information resources beyond the confines of its own collection. It allows access to ideas, information and commentary from around the globe.

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Library Card Use
In order to regulate the circulation of library materials and use of the Internet Stations, the Board of Neill Public Library has instituted a policy requiring the use of library cards by all persons checking materials out of the library and using designated Internet stations.

Any person possessing a valid card may check out any type of circulating library materials for the authorized period.  

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Meeting Room Use

The Neill Public Library (“Library”) Edith G. Hecht Meeting Room and the Leonard & Edna Young Conference Room are intended to further the Library's Mission by facilitating the free and open exchange of diverse information and ideas. It is the policy of the Library to provide meeting rooms to the community as a public service.

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Patron Confidentiality
Neill Public Library is committed to protecting the privacy of all patrons.  This includes not only your personal identity information, but also your material usage. 

Confidentiality of Patron Identity Policy
Confidentiality of Circulation Records Policy
Refunds
Patrons who pay for lost materials will be eligible for a full refund upon the recovery of the lost item for up to one (1) month after the original due date. Exception: No refunds will be made for an individual item from a multiple set. No refunds will be made after one month. These criteria are subject to the discretion of the Library Director.

Adopted July 19, 1990
Revised February 21, 2001
Rules of Conduct

It is the mission of Neill Public Library to provide an open environment in which people have free access to a wide variety of stories, ideas, information and opinions.

The Board of Trustees has established the following rules of conduct to protect the rights and safety of library patrons and staff and to preserve and protect the library’s materials, equipment and property.

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Safety of Children

Neill Public Library encourages parents and caregivers to bring children to the library. Library staff have been trained to help children find library materials and to provide a variety of library services for children and youth.

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Staffing Policy
In order to better provide for the safety of library patrons, staff, and the contents of the library, the Board of Trustees of Neill Public Library direct that at least three staff members shall be on duty during all regularly scheduled open hours. The Board further directs that at least one of the three staff members shall be an information desk employee.

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Use of a Collection Agency
Patron accounts having a balance exceeding $50 will be forwarded to a collection agency of a duration not less than an annual basis. These criteria are subject to the discretion of the Library Director.

Adopted July 19, 1990.
Revised September 12, 2001; July 20, 2011; and August 12, 2015.
Waiving of Fines

In order to responsibly serve the taxpayers of Pullman, while sustaining the goodwill and cooperative relationship the Neill Public Library enjoys with its patrons, the Library Board adopts a policy outlining conditions under which the option of granting a waiver of all or part of a fine or charge assessed to a patron is authorized by the Board. Circumstances that would merit library staff exercising this option include hardship situations defined as follows.

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