Bike racks may be used on a first-come-first-served basis. Use of the bike rack is free to all riders.

• Easy-to-use instructions are located on the bike rack.
• Riders are expected to load and unload their own bikes, but ask your driver for assistance if needed.
• Remove all loose items before placing your bike in the rack.
• Load your bike from the CURB side of the bus.
• When possible, choose a seat where you can see your bike.
• Don't forget your bike after you get off the bus!
• Please let the driver know as you exit that you will be removing your bike.

• Pullman Transit drivers may allow bicycles in the passenger compartment when the bike rack is full, space allows, and when doing so will not jeopardize customer safety.
• Pullman Transit recommends placing the bicycle in the mobility device securement area if it is available (although mobility device securements may NOT be used to secure a bike).
• Whether your bicycle is placed in the mobility securement device area or another area of the bus, bicyclists must physically hang onto the bike to ensure its securement throughout their trip.
• Bicyclists are expected to bring the bicycle on/off the bus using the front door.

1. Look for your neighborhood bus stop. There are stops in every neighborhood, downtown and on WSU campus. The information on the bus stop sign will let you know when your bus should arrive and what direction it will be traveling. We encourage all riders to be at their bus stop 5 minutes before the scheduled arrival. Riders can also scan the QR code on the bus stop sign to locate their bus in real time.
2. Find your route and Bus Stop. You can go to pullmantransit.com and click on the Routes and Schedule for individual maps and time schedules and to view bus stop locations. You can also download the mobile app from the main page or our website to view your bus live and much more.
3. Make sure we don't pass you by. Every now and then a rider gets left behind because the driver did not see them. Here are some tips to help you get noticed.
   a) Stand visibly at the stop.
   b) Face the bus and nod your head "yes" or wave to the driver.
   c) Step forward when the bus is about 1/2 block away.
   d) If you are in a shelter, walk to the stop as the bus approaches.
4. Respect the rights of other riders. We encourage everyone to ride the bus but everyone must respect the rights of other customers. See below for a list of conduct rules and guidelines for riding the bus.

Prohibited Actions:

• Use of tobacco products.
• Littering or creating unsanitary conditions.
• Dumping any material on a Pullman Transit bus.
• Playing radios, tapes, or CD's except through earphones.
• Spitting, urinating, or defecating.
• Carrying gasoline, explosives, or corrosive or flammable liquids likely to cause harm to others.
• Obstructing, impeding the flow, or seriously disrupting transportation services.
• Disturbing others with loud or harassing behavior.
• Cursing or foul language.
• Vandalizing or destroying Pullman Transit property.
• Carrying alcohol or controlled substances.
• Throwing an object at a Pullman Transit bus or property.
• Allowing an animal to run at large or sit on a seat.
• Eating or drinking on Pullman Transit buses.
• Sitting or lying on floors.
• Remaining in an area reserved for senior citizens or people who are disabled.
• Engaging in sexual activity on a bus.
• Tampering with equipment.

Courtesy Actions:

• Animals must be in a carrier that fits under the seat or in your lap.
• Non-collapsible strollers, baby buggies and carts cannot block the aisles. Please collapse your stroller before entering the bus if possible.
• Please respect your fellow riders.
• Pullman Transit will make reasonable modifications to its policies, practices, or procedures when requested to do so by individuals with disabilities when such accommodations are necessary to avoid discrimination on the basis of disability. Requests for accommodations will be considered on a case-by-case basis. To request a reasonable modification  to a policy, practice, or procedure, please contact Pullman Transit's Manager or Operations Supervisor at 509-332-6535 and we will be happy to assist you.