City Services Update (COVID-19)

City of Pullman Changes Services Due to COVID-19
Posted on 03/16/2020

March 16, 2020
Pullman City Administrator Adam Lincoln
(509) 338-3212

City of Pullman Changes Services Due to COVID-19

The City of Pullman continues to monitor impacts and precautions surrounding COVID-19, including recommendations by the CDC and orders issued by Governor Jay Inslee. The health and safety of our Pullman community, and City of Pullman staff, is our top priority. In order to ensure the safest possible environment, the following measures are effective immediately:

  • Persons who need to conduct business with any City of Pullman office should first call ahead to schedule an appointment, or handle business by phone or email whenever possible.
  • The City of Pullman Finance and Administration Office is open to the public by appointment only. Utility billing payments may be made online, by mail, or via the utility payment drop box on Paradise Street, across from Paradise Creek Brewery. If these payment methods are not an option for you, please call to coordinate payment. At this time, the City of Pullman will not be performing residential or commercial utility shut-offs for accounts currently in default.
  • Public Works and Planning Department business, including permitting, will be conducted by appointment only.
  • All Recreation programs, including preschool, are suspended until April 27, 2020. The Pullman Aquatic and Fitness Center is closed until further notice.
  • The Pullman Senior Center is closed, and all programming is canceled until further notice. Meal delivery service is available on Tuesdays and Fridays, through the Council on Aging. Those who wish to request meal service should call (509) 338-3307 by 11:00am.
  • Neill Public Library is closed to the public. Books may be returned via the external drop box.
  • Pullman Fire Department facilities are closed to the public. There will be no tours or guests permitted within station facilities.
  • The Pullman Police Department lobby remains open. No citizen rides, tours, or visitors will be permitted into the station’s secure area. Unless business is urgent, citizens are asked to avoid visiting the lobby at this time. Fingerprint services (with the exception of Concealed Pistol Licensing) is suspended until further notice. Parking tickets may be paid online, by phone, or by mail.
  • Until further notice, Pullman Transit will operate on a limited schedule. Please visit the Pullman Transit website for schedule and route updates.
  • If planning to visit offsite locations, including Parks and Recreation, Pullman Transit or Maintenance and Operations, please call ahead.

Commission and board meetings will adhere with Governor Inslee’s directives for public meetings and gatherings.

We urge our Pullman community to continue to follow CDC guidelines for preventing the spread of COVID-19, including handwashing and social distancing.

Updates to City closures or related COVID-19 measures will be available online at:, as well as on our social media platforms: @CityofPullman on Facebook and @City_of_Pullman on Twitter.


 City of Pullman Contacts:

City of Pullman Finance & Administration: (509) 334-4555

                [email protected]

City of Pullman Public Works & Planning: (509) 338-3213

Neill Public Library: (509) 334-3595

City of Pullman Parks & Recreation: (509) 332-3227

Neill Public Library: (509) 334-3595

Pullman Fire Department: (509) 338-3270
              Non-Emergency Dispatch: (509) 332-2521
                Emergency: 911

Pullman Police Department: (509) 334-0802
                Non-Emergency Dispatch: (509) 332-2521
                Emergency: 911

Pullman Transit: (509) 332-6535

City of Pullman Maintenance and Operations Division: (509) 338-3242